Terms & Conditions
Last updated: 15/12/2025
These Terms & Conditions ("Terms") govern the use of the TaskHero24 platform during its pilot phase, operated under the domain TaskHero24.ch ("TaskHero", "we", "us", "our").
TaskHero24 is currently testing and validating its platform concept. Certain features are not yet active.
By accessing or using the TaskHero24 platform during the pilot phase, you agree to these Terms.
1. Pilot Phase Status
TaskHero24 is currently operating in a pilot and validation phase.
During this phase:
the platform is used to collect expressions of interest,
service providers may apply to join the platform,
job requests may be tested or discussed,
payment processing via the platform is not yet active.
TaskHero24 reserves the right to modify, suspend, or discontinue pilot features at any time.
2. Platform Role
TaskHero24 operates a digital platform intended to connect private customers with independent individual and professionals ("Service Providers") for clearly defined, short-term home services. “Service Provider” means an independent individual or professional who offers services via the TaskHero24 platform.
During the pilot phase, TaskHero24:
does not process payments,
does not issue invoices,
does not collect platform fees,
does not act as an employer, agent, contractor, partner, or representative of any Service Provider or customer.
Any contract for services is concluded exclusively between the customer and the Service Provider. TaskHero24 is not a party to such contracts.
3. Eligibility
3.1 Users
Users must be at least 18 years old and legally capable of entering into contracts under Swiss law.
3.2 Service Providers
Service Providers applying during the pilot phase must:
provide truthful and accurate information,
confirm that they perform services independently and on their own account,
understand that participation does not guarantee future access to the platform.
TaskHero24 may accept or reject applications at its sole discretion.
4. No Payments or Financial Services
During the pilot phase:
TaskHero24 does not hold customer funds,
TaskHero24 does not provide escrow or financial services,
TaskHero24 does not facilitate payouts,
TaskHero24 does not provide escrow or financial services.
Any payments for services agreed between users occur outside the platform and at their own responsibility.
5. No Employment Relationship
TaskHero24 does not employ Service Providers and does not offer employment contracts.
Professionals act independently and are solely responsible for:
compliance with legal and regulatory obligations,
taxes and social security,
insurance coverage.
Nothing in these Terms shall be construed as creating an employment, agency, partnership, or joint venture relationship between TaskHero24 and any Service Provider.
Service Providers are free to offer their services through other platforms or directly to clients and are not subject to any exclusivity obligation.
6. Liability
To the maximum extent permitted by law:
TaskHero24 is not liable for services performed by Professionals,
TaskHero24 is not liable for agreements, disputes, or payments between users,
TaskHero24 is not liable for damages arising from pilot interactions or testing activities.
Nothing in these Terms limits liability that cannot be excluded under Swiss law.
7. Data Protection
Personal data is processed in accordance with the Privacy Policy and applicable data protection laws.
TaskHero24 does not process personal data for payroll, employment administration, or human resources purposes.
8. Changes to These Terms
TaskHero24 may update these Terms at any time. The latest version will apply from the date of publication.
9. Governing Law and Jurisdiction
These Terms are governed by Swiss law.
The exclusive place of jurisdiction is the residence of the platform operator, unless mandatory law provides otherwise.
10. Contact
For questions regarding these Terms:
Email: info@taskhero24.ch
These Terms & Conditions apply exclusively to the pilot phase and will be replaced by comprehensive platform Terms & Conditions prior to any commercial launch involving payments or active job facilitation.
© 2025 TaskHero24. All rights reserved.
TaskHero24 operates as a platform connecting customers with independent service providers. Taskers are not employed by TaskHero24 and are responsible for their own social security contributions, insurance and taxes.