Privacy Policy
Last updated: 15/12/2025
This Privacy Policy explains how TaskHero24, operated under the domain TaskHero24.ch ("TaskHero24", "we", "us", "our"), collects, uses, stores, and protects personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
By using the TaskHero24 platform, you agree to the processing of personal data as described in this Privacy Policy.
1. Data Controller
TaskHero24
Email: info@taskhero24.ch
2. Scope of This Policy
This Privacy Policy applies to:
visitors of the website,
customers using the platform,
independent service providers applying or operating on the platform ("Service Providers").
3. Personal Data We Collect
3.1 Website Usage Data
When you visit our website, we may collect:
IP address,
date and time of access,
browser type and version,
operating system,
referring URL.
This data is collected for security, stability, and statistical purposes.
3.2 Account and Application Data
When you apply as a Professional or create an account, we may collect:
full name,
email address,
phone number,
city or region,
professional setup (self-employed or via third-party provider),
skills, availability, and experience information,
optional introduction text.
3.3 Job and Platform Interaction Data
When using the platform, we may collect:
job descriptions and related communications,
job status updates and confirmations,
platform interaction data relevant to matching and coordination.
During the pilot phase, TaskHero24 does not process payments or payouts via the platform.
4. Purpose of Data Processing
We process personal data for the following purposes:
operating, testing, and improving the platform,
matching customers with independent Service Providers,
facilitating communication between users,
verifying eligibility and preventing misuse,
complying with legal and regulatory obligations.
6. Future Payment Processing
Payment functionality is not active during the pilot phase.
If and when payments are enabled, TaskHero24 may use third-party payment service providers. Details will be provided in an updated Privacy Policy prior to activation.
7. Third-Party Service Providers
We may share personal data with trusted third parties, including:
IT hosting and infrastructure providers,
analytics and security service providers,
communication and productivity tools.
Data is shared only to the extent necessary to operate and improve the platform.
8. No Employment or Payroll Data
TaskHero24 does not employ Service Providers and does not process personal data for employment, payroll, social security administration, or human resources purposes.
Service Providers operate independently and are responsible for their own tax, social security, and insurance obligations.
9. Data Retention
Personal data is retained only for as long as necessary to:
fulfil the purposes outlined in this Privacy Policy,
comply with legal retention obligations,
resolve disputes and enforce agreements.
10. Data Security
TaskHero24 implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
Despite these measures, no data transmission over the internet can be guaranteed to be completely secure.
11. User Rights
Users have the right to:
access their personal data,
request correction of inaccurate data,
request deletion of personal data (subject to legal obligations),
object to or restrict processing,
withdraw consent at any time.
Requests can be submitted to: info@taskhero24.ch
12. Cookies
TaskHero24 may use cookies and similar technologies to:
ensure website functionality,
analyse usage patterns,
improve user experience.
Users may manage cookie settings via their browser.
13. International Data Transfers
Personal data may be processed in Switzerland or other countries with adequate data protection standards. Where required, appropriate safeguards are applied.
14. Changes to This Privacy Policy
TaskHero24 may update this Privacy Policy from time to time. The latest version will always be available on the website.
15. Contact
For questions regarding this Privacy Policy:
TaskHero24
Email: info@taskhero24.ch
This Privacy Policy is provided for general informational purposes and does not constitute legal advice.
© 2025 TaskHero24. All rights reserved.
TaskHero24 operates as a platform connecting customers with independent service providers. Taskers are not employed by TaskHero24 and are responsible for their own social security contributions, insurance and taxes.